The Website provides, in section, an online marketplace for the provision of virtual interior design services in India. Persons under the age of 18 are advised to use this Website under parents' supervision.
2. Types Of Information We Collect
2. 1 Our collection of personal information
The Website provides the platform through which customers seeking interior design services (“Customers”) can efficiently, conveniently and directly connect with a pool of talented interior designers (“Designers”). Our Website also includes offline Services for purchase if the customer belongs from a certain geographical area, where our team can reach them for work. To facilitate the provision of all these services to Customers, we collect a range of personal information, including the following:
identification information relating to end-users who register on the Website, including as Customers or Designers, including their full and correct names, titles, contact details and address;
information (including in the form of photos) relating to Customers’ design requirements and preferences, which may include relevant details about Customers’ ;
information about Designers’ profiles, including details about their professional qualifications and experience;
Customers’ and Designers’ payment information, so that we can facilitate the billing of customers for services available through our Website, and the payment of Designers and Sellers;
information about our Customers’ views and feedback on Designers and the services they provide
records of communication between us, Customers and Designers, including any records of email or phone inquiries; and
Customers and Designers’ social media logins to enable Customers and Designers to register using their social media details.
We ask that you provide us with your correct and full name (that is, your legal identity) when registering on, and using, the Website. This information enables us to ensure that we correctly process payment information on behalf of both our Customers and Designers.
Please note that while we seek to minimize the personal information we collect, if you do not provide us with the personal information we request, we may not be able to facilitate your registration on the Website, or the provision of design services to, or by, you.
2. 2 Collection of personal information by Designers
Designers will generally collect personal information about you when you submit a Design Brief and purchase their services through the Website. The primary purpose of the collection of this information is to facilitate the delivery of the interior design services you have purchased
Designers bound by the Privacy Act are required to maintain their own privacy policies. You should review Designers’ privacy policies if you require further information as to how they collect, use, and disclose personal information.
We also impose certain contractual restrictions on the collection, use, storage, and disclosure of personal information by Designers irrespective of whether they are bound by the Privacy Act or not. These restrictions include an obligation on Designers to:
only collect and use Customers’ personal information for the purpose of providing Customers with the design services they have purchased; and
protect Customers’ personal information from misuse, loss and interference, and from unauthorized access, modification and disclosure.
3. Use And Processing Of Your Personal Information
Generally, we endeavor to collect personal information directly from the individuals concerned. However, we also collect personal information about Designers from our Customers. This information generally takes the form of reviews, ratings, and feedback about the performance of Designers and the services they provide. We make this information available on the Website in an identifiable form. Dee Modular takes reasonable steps to ensure the security of your personal information. In particular, Dee Modular encrypts communications between the Website and the end-user by way of industry standard SSL certificate which prevents third party interception of end-user data as it is transmitted to the end-user. End-users’ passwords are also stored and protected using stringent security measures and will be encrypted. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off from the Website when you finish using a shared computer. Any data destroyed is disposed of in an appropriate manner that protects the privacy of your information.
4. Sharing Of Personal Information
The primary purpose for which we collect, hold, use, and disclose personal information is to facilitate the provision of interior design services through the Website.
We may also collect, use, store, and disclose your personal information for the purposes of:
facilitating your registration as a Website end-user;
including information about Designers in our online Designer Directory;
processing the payment information of end-users and Customers who purchase services through our Website;
conducting, improving, maintaining and developing business and customer relationships with other entities and individuals, including with Designers who use our Website;
meeting our legal and regulatory obligations;
sending end-users (including Customers and Designers) communications for the purpose of confirming and summarising their purchases and payments, managing project timelines, or providing information about Website updates;
responding to end-users’ queries;
marketing the services we provide, and providing individuals with information about the Designers and their goods and services available through our Website; and
enabling the Designers to market to Customers directly via the Website.
To give effect to the purposes described above, we may disclose your personal information to the following individuals and entities:
Designers, who provide interior design services through the Website. We share customer information related to those services with the relevant Designers.
Payment processing service providers, who assist us in processing Customer payments;.
Other service providers, which we engage to perform services on our behalf. We provide our service providers with access to your personal information, but only to the extent it is necessary to the services they provide to us.
In providing such consent, you acknowledge that:
you will not be able to seek redress under the Privacy Act for such breach;
We may otherwise disclose your personal information to entities if such disclosure is required by, or authorised under, law
5. Your Choices
Under the Privacy Act, you have the right to:
seek access to the personal information that we collect and hold;
ask us to update or correct your personal information when it is inaccurate, incomplete, or out-of-date; and
opt-out of receiving direct marketing communications from us or from Designers.
If you wish to access the personal information that we hold about you, please set out your request in writing, and send it to firstname.lastname@example.org
If you are of the view that personal information we hold about you is inaccurate, or out-of-date, or if you have other queries about accessing and correcting your personal information, please contact us email@example.com
6. How We Protect Personal Information
No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of any unauthorized access to your personal information, we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
7. Third Party Applications/Websites
We have no control over the privacy practices of websites or applications that we do not own.
8. Contact Information
If you wish to make a complaint about how we, or a particular Designer, handles your personal information, please contact us at firstname.lastname@example.org, setting out your complaint in writing.
We will deal with all requests for access to personal information or complaints as quickly as possible and will endeavor to get back to you within a reasonable time frame.